Insurance Medical Officer (IMO)
ESIC Dispensary / Hospital
Certification — issues sickness/maternity certificates, examines IP for injury claims.
Medically certifies the illness, maternity condition, or injury and recommends rest/treatment period.
Claim ESIC cash benefit during medical leave, childbirth, or a work-related injury.
Jurisdiction
Central — Employees' State Insurance Corporation (ESIC), Ministry of Labour and Employment
Who applies
Insured Person (IP) under ESIC claiming: (1) Sickness Benefit — 70% of average daily wages during certified sickness; (2) Maternity Benefit — full wages for 26 weeks (8 weeks for adoption); or (3) Disablement Benefit — temporary (TDB) at 90% or permanent (PDB) for disability due to employment injury / occupational disease.
Typical time
Sickness benefit: 7–15 working days after certificate submission. Maternity benefit: 15–30 working days. Disablement benefit (temporary): 15–30 working days; permanent: 30–90 days (requires medical board assessment).
Fee
Nil — no processing fee charged by ESIC for cash benefit claims.
| # | Document | Type needed | Purpose |
|---|---|---|---|
| 1 | ESI (IP) Medical Certificate (Form 17 / Sickness Certificate) | Original | For sickness benefit: issued by the ESIC panel doctor / IMO certifying illness and recommended rest period. Required for each spell of sickness. |
| 2 | ESIC e-Pehchan card / IP number | Self-attested Copy | Proof of ESIC insurance number and active IP status. |
| 3 | Employer's certificate of wages (Form 7 / Employer's Certificate) | Original | Employer certifies that the IP was absent from work due to certified sickness/injury and confirms wages for benefit calculation. |
| 4 | Bank passbook / cancelled cheque | Self-attested Copy | Cash benefits are credited via NEFT to the IP's registered bank account. |
| 5 | Maternity certificate from treating doctor / ESIC IMO (for maternity benefit)(optional)Required only for maternity benefit claim. | Original | Certifies expected date of delivery, date of delivery, and number of weeks of maternity leave. |
| 6 | Accident report / first information of injury (Form 16) — for disablement benefit(optional)Required only for disablement benefit claims arising from employment injury. | Original | Employer's accident report confirming the employment injury, date, nature, and circumstances. |
| 7 | Medical Board assessment certificate (for permanent disablement benefit)(optional)Required only for Permanent Disablement Benefit claims. | Original | Issued by ESIC Medical Board after physical examination — certifies percentage of permanent disability. |
Original documents: Carry originals only for in-person visits — do not hand them over permanently unless explicitly required.
For sickness benefit: visit the ESIC dispensary assigned to your IP, consult the Insurance Medical Officer (IMO), and obtain the sickness certificate (Form 17) specifying the period of rest. For maternity: obtain maternity certificate from the ESIC doctor or registered gynaecologist.
Inform the employer of the absence with the medical certificate. The employer completes Form 7 (employer's certificate / attendance certificate) confirming the IP's absence from work and average wages.
For disablement benefit, the employee must report the accident to the employer immediately (within 24 hours where possible). The employer files Form 16 (accident report) with the ESIC branch within 24 hours of receiving information.
Submit the sickness certificate (Form 17), employer certificate (Form 7), Aadhaar copy, and bank details to the ESIC branch office covering your area. For maternity, submit Form 19 (maternity benefit claim) with required documents. For disablement, submit Forms 16 and 18.
The branch reviews contribution records to confirm the IP was in the benefit period during the claimed dates and that the minimum contribution threshold is met. For disablement, the branch may refer the IP to the ESIC Medical Board for permanent disability assessment.
After approval, the calculated cash benefit is transferred via NEFT to the IP's registered bank account. The IP is notified by SMS. For maternity, advance payment for 8 weeks may be made at delivery; remaining weeks are paid subsequently.
ESIC Dispensary / Hospital
Certification — issues sickness/maternity certificates, examines IP for injury claims.
Medically certifies the illness, maternity condition, or injury and recommends rest/treatment period.
ESIC Branch Office
Claim processing — verifies documents, checks IP eligibility, and forwards for payment approval.
Processes the cash benefit claim, verifies contribution records, and prepares sanction sheet.
ESIC Regional Office / Hospital
Permanent disablement — assesses the degree of permanent disability and certifies the disability percentage.
Conducts formal medical examination and issues assessment certificate for PDB calculation.
ESIC Branch Office
Final sanction — approves and authorises NEFT payment.
Signs off the sanction order for cash benefit disbursement.
ESIC dispensary locator, forms download, IP details, branch office search.
Check contribution history, benefit period eligibility, beneficiary list, e-Pehchan card.
File grievance for delayed or wrongly rejected cash benefit claims.
Sickness benefit eligibility depends on contributions made in the preceding contribution period. If you are a new employee or there was a contribution gap, you may not be in the benefit period and the claim will be rejected. Check ip.esic.gov.in before expecting benefit.
Only certificates issued by ESIC-empanelled doctors (IMOs at dispensaries or panel doctors) are accepted for sickness benefit. A private doctor's prescription or certificate will not be valid unless the ESIC doctor subsequently countersigns it.
The employer's certificate of wages and absence (Form 7) is a mandatory document. If an employer refuses to issue it, the IP can escalate to the ESIC branch's SSO, who can compel the employer under the ESI Act.
For disablement benefit from an employment injury, the accident must be reported to the employer on the day of injury. Delays in reporting raise questions about the work-related nature of the injury and can lead to rejection.
For employees covered under ESIC, the employer's obligation under the Maternity Benefit Act is fulfilled by ESIC. Employees covered under ESIC should claim directly from ESIC, not from the employer separately. Dual claims are not permitted.