Social Welfare & Government Schemes#102

Understanding Ayushman Bharat PM-JAY beneficiary verification and e-card

Verify your PM-JAY eligibility and get your e-card before hospitalisation for cashless treatment.

At a glance

Jurisdiction

All of India (State Health Agencies implement; PM-JAY administered by National Health Authority)

Who applies

Families listed in the Socio-Economic Caste Census (SECC) 2011 database or identified by state governments as eligible under PM-JAY; covers approximately 10.74 crore poor and vulnerable families (about 50 crore beneficiaries)

Typical time

Eligibility check: instant; e-card download: 15–30 minutes (online); physical Ayushman card through Aarogya Mitra at empanelled hospital: 30–60 minutes

Fee

Free — no premium or enrolment fee for beneficiaries

Who should use this process

  • Families listed in SECC 2011 database under deprivation and occupational criteria for rural and urban areas
  • Active beneficiary of RSBY (Rashtriya Swasthya Bima Yojana) — automatically included in PM-JAY
  • Some states have expanded coverage beyond SECC — check state-specific list on pmjay.gov.in
  • Covers up to ₹5 lakh per family per year for secondary and tertiary hospitalisation
  • No restriction on family size — entire family listed in SECC database is covered

Who does NOT need to apply

  • Families not listed in SECC 2011 or state equivalent database (with some state-level exceptions)
  • Government employees and their families in most states
  • Families with income tax payers
  • Families owning a 4-wheeler (non-commercial)
  • Families owning refrigerators, landline phones, or irrigated land beyond specified limits (SECC deprivation criteria)

Documents required

#DocumentType neededPurpose
1Aadhaar Card of family memberOriginalPrimary identity and biometric verification for eligibility check and e-card generation; Aadhaar is the backbone of PM-JAY beneficiary identification
2Ration Card (for SECC-linked verification)OriginalHelps link the family to SECC database records where Aadhaar alone is insufficient; ration card family details must match SECC data
3Mobile number linked to AadhaarOriginalOTP-based verification is done on the Aadhaar-linked mobile number during e-card generation; a working mobile number is essential
4RSBY card (if applicable)(optional)Only for households that held an RSBY cardOriginalLegacy RSBY smart card holders are automatically included in PM-JAY; presenting the RSBY card speeds up verification
5State scheme card (if applicable)(optional)Required only in states with merged schemes; check state SHA websiteOriginalFamilies covered under state-specific health insurance schemes merged with PM-JAY (e.g., Ayushman Bharat-PMJAY in Andhra, Tamil Nadu Kalaignar, Delhi Arogya Kosh) may use state-specific IDs

Original documents: Carry originals only for in-person visits — do not hand them over permanently unless explicitly required.

Step-by-step guide

  1. 1

    Check eligibility online

    Online

    Visit pmjay.gov.in and click 'Am I Eligible'. Enter your mobile number and Aadhaar number (or ration card number or PMJAY/RSBY ID). Enter the OTP received. The portal will instantly display whether your family is listed as a PM-JAY beneficiary and show family member names.

    5 minutesPM-JAY — pmjay.gov.in
  2. 2

    Check eligibility via Aarogya Mitra at empanelled hospital (alternative)

    Offline

    Visit any PM-JAY empanelled hospital (list on pmjay.gov.in). The Aarogya Mitra (PM-JAY field worker) at the hospital helpdesk can check eligibility using biometric verification. This is useful for persons without smartphone access or those needing assistance.

    15–30 minutesAarogya Mitra, PM-JAY empanelled hospital
  3. 3

    Generate Ayushman card online (if eligible)

    Online

    Once eligibility is confirmed, log in to beneficiary.nha.gov.in using your Aadhaar and OTP. Complete eKYC verification (Aadhaar OTP or face authentication via mobile camera). Download and print the Ayushman Card (ABHA/PM-JAY beneficiary card) — it can be used immediately at any empanelled hospital for cashless treatment.

    15–20 minutesBeneficiary PM-JAY — beneficiary.nha.gov.in
  4. 4

    Generate Ayushman card at Common Service Centre (CSC) (offline alternative)

    Offline

    Visit the nearest Common Service Centre (CSC) or Gram Panchayat. The CSC operator uses the CSC-PM-JAY integration to verify your identity, complete biometric EKYC, and print your Ayushman card on the spot. Applicable for rural/tribal areas and for persons who cannot do online verification.

    30–45 minutesCSC Village Level Entrepreneur (VLE)
  5. 5

    Use e-card for cashless treatment at empanelled hospital

    Offline

    At the time of hospitalisation, show the Ayushman card / ABHA health ID at the Aarogya Mitra counter of any PM-JAY empanelled hospital. The hospital verifies the card, processes pre-authorisation from the State Health Agency (SHA), and provides cashless treatment up to ₹5 lakh per family per year.

    Aarogya Mitra, empanelled hospital; State Health Agency (SHA)

Government officers involved

Aarogya Mitra

PM-JAY Empanelled Hospital (field worker)

Eligibility check at hospital, e-card generation, and pre-authorisation for treatment

Assists beneficiaries in verifying eligibility, generating Ayushman cards, and filing pre-authorisation requests for cashless hospitalisation.

State Health Agency (SHA) Officer

State Health Department / NHA State Unit

Pre-authorisation and claim settlement

Approves pre-authorisation requests from empanelled hospitals; oversees claim settlement and fraud monitoring.

CSC Village Level Entrepreneur (VLE)

Common Services Centre, Ministry of Electronics and IT

Card generation at CSC for rural beneficiaries

Conducts Aadhaar-based eKYC and prints Ayushman cards for beneficiaries in areas without internet access.

Government portals

PM-JAY Official Portal

https://pmjay.gov.in

Eligibility check, list of empanelled hospitals, scheme details, and beneficiary grievance.

Things to watch out for

SECC 2011 data is the primary eligibility source — no additions possible

PM-JAY eligibility is based on the SECC 2011 census, which is a fixed database. Families not listed cannot be added. Check eligibility before visiting hospital — do not assume coverage.

Aadhaar biometric must be active — elderly/labour-worn fingerprints may fail

eKYC via fingerprint biometric often fails for elderly persons, daily wage workers, or farmers due to worn fingerprints. In such cases, use IRIS authentication or face authentication via smartphone.

Not all hospitals are empanelled — always verify

Only hospitals listed on pmjay.gov.in as empanelled can provide cashless PM-JAY treatment. Seeking treatment at non-empanelled hospitals, even government hospitals in some states, will result in out-of-pocket expenses.

Annual limit of ₹5 lakh is per family, not per person

All family members in the household share the ₹5 lakh annual limit. Families with multiple serious illnesses in a year can exhaust the limit. Keep track of claim amounts.

Pre-authorisation required for elective procedures

For planned (non-emergency) procedures, prior approval from the SHA is mandatory. Walking in for elective surgery without pre-authorisation will result in denial of cashless benefit.